Shipping & Return Policy – Zono Kids
At Zono Kids, we are committed to delivering your customized products safely and on time.
Processing & Dispatch Time
All orders are processed after payment and are dispatched within 48 hours on working days. Since our products are customized, additional care is taken during production.
Shipping Time
Orders are delivered within 3–4 working days across India. Delivery timelines may vary slightly depending on location and courier availability.
Shipping Charges
Shipping is free for all orders.
Order Tracking
Once your order is dispatched, you can track it directly through our website.
Delivery Delays
Zono Kids is not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances beyond our control.
Returns & Refunds
All products sold by Zono Kids are customized and made-to-order, therefore refunds are not available.
Returns are only accepted if:
- A wrong product was delivered
- The product was damaged during transit
Customers must notify us within 48 hours of delivery with supporting images.
Contact Us
Email: zonokidss@gmail.com
Phone: +91 6235334469
